Guest Experience Team
To support the ongoing evolution of our guest experience, Elewana has introduced a dedicated Guest Experience Hub, a dynamic team focused on refining every touchpoint of the journey. Under the leadership of our Hospitality Operations Director, Jarryd King, this initiative brings together specialists across guiding, culinary, and service delivery - all committed to redefining luxury through purpose, connection, and authenticity.
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Jarryd KingHospitality Director Jarryd brings a wealth of experience in hospitality leadership and a passion for thoughtful, guest-centric travel. His vision is to create a seamless and emotionally resonant guest journey – one that combines operational excellence with meaningful experiences that celebrate place, people, and purpose. This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Wesley CraggHead of Guiding & Activities With nearly two decades of experience in guiding and camp management across Southern and East Africa, Wesley brings deep knowledge and passion for wildlife, especially elephants and birdlife. His vision is to position Elewana’s guiding team as the best in the region, curating safaris that are not only educational and exhilarating, but deeply personal and immersive. This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Amie and WesleyGroup Training & Development Chefs With a strong background working across luxury lodges in East and Southern Africa, Wesley and Amie bring both expertise and passion to Elewana’s culinary experience. Together, their vision is to give each Elewana property its own unique culinary identity. They aim to create food journeys that reflect the character and spirit of each location – using local ingredients, regional stories, and creative flair to deliver authentic, memorable dining experiences.This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Roxanne CraggOperations Manager, Tanzania Roxanne brings over 15 years of experience in luxury hospitality across Africa, with expertise in service training and product innovation. Her vision is to ensure every guest experience is infused with warmth, consistency, and care – elevating touchpoints across Tanzania to reflect the best of Elewana’s service ethos. This email address is being protected from spambots. You need JavaScript enabled to view it. |
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Callum OliverOperations Manager, Kenya With a diverse background spanning construction, real estate, and hospitality, Callum plays a key role in bridging the gap between our hospitality and asset teams. His vision is to enhance internal coordination to ensure the guest experience flows smoothly from behind the scenes to the front line – with every stay delivered effortlessly and consistently. This email address is being protected from spambots. You need JavaScript enabled to view it. |
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